Thank you for visiting the Luchikshoes website, Luchikshoes is committed to protecting the privacy of our website customers and other visitors!

This Privacy Policy explains how Luchikshoes handles your personal data. We are committed to maintaining the security of the data you provide to us and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Because for us, data protection is not just about compliance, but more importantly, we put our customers first and strive to provide our customers with better products and services. In addition, we do not sell user information and use SSL certificates to protect user information, including shipping information, and credit card information.

Luchikshoes has developed this Privacy Policy to help you understand us in a simple and comprehensive manner, the personal data we collect about you, the purposes for which we collect it, and how we use it. Please note that “personal data” (also referred to in this statement as “data” or “your data”) refers to any information or set of information by which we can directly or indirectly identify you as an individual, in particular an identifier Information such as name, email address, phone number, etc.

We strongly recommend that you take the time to read this statement in its entirety.

If you do not agree to this Privacy Statement, please do not provide us with your information and suspend the use of this website.

When does this privacy statement apply?

This statement describes how we collect and use your data, such as:

  • When you visit or use our dedicated consumer and client websites, apps, or social media channels;
  • When purchasing and using our products, services, systems, or applications;
  • When subscribing to our newsletter or other promotional materials;
  • When providing us with your goods or services;
  • When contacting our customer support;
  • When joining our activities.

Or otherwise interact with us (directly or indirectly) as a consumer, business customer, partner, supplier (or sub-supplier), contractor, or another person with whom we have a business relationship.

This privacy statement applies to you only if we are the data controller processing your personal data. If we are the data processor, the Privacy Shield Statement shared by the data controller applies to your personal data.

What types of data do we collect about you?

Depending on who you are (eg customer, consumer, supplier, business partner, etc.) and how you interact with us (eg email, phone, etc.), we may process different data about you. For example, when you visit or use our dedicated consumer and customer websites, purchase and use our products, and services, subscribe to our newsletter, provide us with your goods or services, contact our customer support, join our events, or otherwise interact with us, we may collect data about you. The data collected when you visit or use our services and websites does not, by itself, reveal your specific identity or be directly associated with an individual, but may be associated with you when combined with other data.

How do we use cookies and other tracking technologies?

When you visit or use our website, we may record your IP address, browser type, operating system, source website, approximate geographic location reflected by your IP address, web browsing behavior, application behavior, and whether you and How to interact with the content available on our website. We will collect this information in a variety of ways, including our own cookies and third-party cookies.

Our legal basis for using your data?

In order to be able to process your data, we may rely on a variety of different legal bases, including:

  • Your consent (only if required or permitted by law). If we rely on your consent as the legal basis for processing your data, you may withdraw your consent at any time;
  • Necessity to process your data in order to establish a contractual relationship with you and to perform our contractual obligations;
  • Necessity for the processing of your data to comply with legal obligations and to substantiate, exercise or defend legal claims;
  • Necessity for processing your data to safeguard our legitimate rights and interests;
  • Necessity to process your data in response to your request;
  • Necessity to process your data in order to protect the vital interests of any person;
  • Any other legal basis permitted by local law.

How do we store your data?

We keep your data for as long as necessary to achieve the intended purpose for which it was collected. Note that in some cases longer retention periods may be required or permitted by law. The criteria used to determine our retention period include:

  • How long will data be kept in order to provide you with our products or services, or to operate our business?
  • Do you have an account with us? If there is an account, we will keep the data for as long as you use the account or for as long as it is necessary to provide you with services.
  • Are we required to comply with legal, contractual or similar obligations to retain your data? Specific examples include mandatory data retention laws in the appropriate jurisdiction, government orders requiring the preservation of data relevant to investigations, or data that must be retained for the purposes of litigation or to prevent claims.

How do we keep your data secure?

To protect your data, we will take appropriate measures consistent with applicable data protection and data security laws and regulations, including requiring our service providers to take appropriate measures to protect the confidentiality and security of your data. However, there is generally no guarantee that data transmission or data storage systems are 100% secure. Based on existing technology, implementation costs and the nature of the data to be protected, we have developed appropriate technical and organizational measures to protect your data from destruction, loss, alteration, unauthorized disclosure, or access. If you still have reason to believe that your interactions with us or the processing of your data are not secure, you can contact Luchikshoes customer service immediately.

What are your responsibilities?

We would like to remind you that it is your responsibility to ensure that the information you provide to us is accurate, complete, and up to date to the best of your knowledge. In addition, if you share information about other people with us, you are responsible for collecting such information in accordance with local legal requirements. For example, you should inform and obtain prior consent from other persons to whom the information you provide us relates to the content of this Statement.

What are your options?

We want to enable you to access your data. Generally, you are in control of your data at your own discretion (for example by logging into your account) and update, amend, or (where legally feasible) delete your data. In this case, we strongly recommend that you take control of your data. We may deny or restrict your rights in certain circumstances, such as when it is necessary to protect the rights and freedoms of others. We also refuse to delete your personal data if retention is necessary to comply with legal obligations and/or to institute, exercise, or defend legal claims.

When will this Privacy Statement be updated?

This Privacy Statement may be revised from time to time to accommodate emerging technologies, industry practices, regulatory requirements, or other purposes. If these changes are material, we will obtain your prior consent and notify you where required by law. If you are a registered user or member of Luchikshoes, we may notify you of material changes to this Privacy Policy by private message or email and/or may require you to confirm your knowledge and consent to these changes the next time you log in to Luchikshoes.

Do we collect data from children?

We do not knowingly collect information from children under the age of 18.

  • Special instructions for children under the age of 18: If you are under the age of 18, we recommend that you discuss with your parent or guardian and obtain their consent before sharing your information with us;
  • Special instructions for parents of children under the age of 18: We recommend that you check and monitor your child’s use of our products, systems, services, and applications;
  • Including the website and other digital channels usage to ensure that your child does not share personal data with us without your permission.

If Luchikshoes violates these, the user’s parent or guardian can contact us and ask us to delete this information from our records, you can delete it by contacting our customer service by email: contact@luchikshoes.com.